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Privacy Policy
Last Updated: March 23, 2026
Introduction
ScaleKeep (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ScaleKeep (the “App”).
- Pet Information: Names, species, morphs, birth dates, and other details about your reptile pets
- Care Records: Feeding logs, weight measurements, shedding records, and notes
- Photos: Images you choose to attach to your pet profiles
- Community Feed: If you choose to participate in the community feed, your display name, avatar, posts (including photos and text), likes, comments, and follow relationships will be stored in Apple’s CloudKit Public Database and visible to other users of the App
- Device Information: Device type, operating system version, and app version for troubleshooting purposes
- Usage Data: Anonymous app usage statistics to improve our services (only if you opt-in)
We use the information we collect to:
- Provide and maintain the App’s functionality
- Store your pet care data
- Send you notifications about feeding schedules and care reminders (if enabled)
- Improve and optimize our App
Data Storage and Security
Local Storage
All your data is stored locally on your device. We do not have access to your personal data.
iCloud Sync
If you enable iCloud sync, your pet care data will be stored in your personal iCloud account using Apple’s CloudKit Private Database. This data is protected by Apple’s security measures and is only accessible by you through your Apple ID.
When you participate in the community feed, certain data is stored in Apple’s CloudKit Public Database, shared across all users of the App:
- Visible to all users: Display name, avatar, public posts and photos, like counts, comments, follower/following counts
- Not visible to other users: Your iCloud account identity or Apple ID. You are identified only by the display name you choose.
- You may set individual posts to private at any time.
- You may delete your posts and comments at any time from within the App.
- Deleting the App does not automatically remove data from CloudKit Public Database. To delete your community data, use the delete function in Settings before uninstalling.
We Do Not
- Sell your personal information to third parties
- Share your data with advertisers
- Collect unnecessary personal information
Third-Party Services
Apple Services
The App may use the following Apple services:
- StoreKit: For processing in-app purchases
- Push Notifications: For sending care reminders (optional)
Advertising (Google AdMob)
The free version of the App displays advertisements provided by Google AdMob. AdMob may collect the following information:
- Device advertising identifier (IDFA)
- Device information and IP address
Personalized advertising is based on your consent preferences shown at app launch. Pro subscribers do not see advertisements. For more information, see Google’s Privacy Policy.
Analytics
We may use anonymous analytics to understand how users interact with our App. This data cannot be used to identify individual users.
Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Your Rights
You have the right to:
- Access your personal data
- Delete your data at any time by uninstalling the App
- Disable notifications in the App settings
- Request information about what data we collect
- Delete your community posts, comments, and profile at any time from within the App
- Change your display name and avatar at any time
Data Retention
Your data remains on your device until you delete the App.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
If you have any questions about this Privacy Policy, please contact us at:
Email: s-suita@alivedesign.jp