ScaleKeep

Reptile care management app — track feeding, weight, shedding, and more. Smart reminders keep your care schedule on track.

View the Project on GitHub AliveDesign-JP/scalekeep-docs

Terms of Service

Last Updated: March 23, 2026

Agreement to Terms

By downloading, installing, or using ScaleKeep (the “App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.

Description of Service

ScaleKeep is a mobile application designed to help reptile owners manage and track the care of their pets. The App provides features including:

User Accounts and Data

Your Data

You are responsible for the accuracy and completeness of the data you enter into the App. We recommend regularly backing up your data using the export feature.

Community Profile

To participate in the community feed, you will be prompted to create a community profile with a display name and optional avatar. Your display name and avatar are visible to all users of the App.

Your profile is linked to your iCloud account for authentication. Your Apple ID and real name are never shared with other users.

You may update or delete your community profile at any time from the App’s Settings screen.

Data Loss

While we strive to provide a reliable service, we are not responsible for any data loss that may occur due to device failure, app updates, or other circumstances. Please maintain regular backups of important data.

Subscription and In-App Purchases

ScaleKeep Pro

The App offers a premium subscription (“ScaleKeep Pro”) that provides additional features. Subscription details:

Refunds

All purchases are processed through Apple’s App Store. Refund requests must be submitted through Apple according to their refund policies.

Acceptable Use

You agree not to:

Community Content

When using the community feed, you agree not to post content that:

We reserve the right to remove any content that violates these guidelines and to suspend or terminate accounts that repeatedly violate them.

Intellectual Property

Our Rights

The App, including its original content, features, and functionality, is owned by ScaleKeep and is protected by international copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of all data and content you create within the App. By using the App, you grant us a limited license to process your data solely for the purpose of providing the App’s services.

Your Content

You retain ownership of all content you create and post within the App. By posting to the community feed, you grant us a worldwide, non-exclusive, royalty-free license to display, distribute, and reproduce that content within the App solely for operating the community feed. This license terminates when you delete the content or your profile.

You represent and warrant that you have all necessary rights to the content you post.

Disclaimers

Veterinary Advice

The App is designed as a record-keeping tool only. It does not provide veterinary advice, diagnosis, or treatment recommendations. Always consult a qualified veterinarian for health concerns about your pets.

Accuracy of Information

While we strive to provide accurate species information and care guidelines, this information is for general reference only. Care requirements may vary based on individual animals, local conditions, and other factors.

User-Generated Content

We do not endorse, verify, or take responsibility for content posted by users in the community feed. Content represents the views of individual users only. We are not liable for any user-posted content that you may find offensive, inaccurate, or objectionable.

Service Availability

We do not guarantee that the App will be available at all times or that it will be error-free. We reserve the right to modify, suspend, or discontinue the App at any time without notice.

Limitation of Liability

To the maximum extent permitted by law, ScaleKeep shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or goodwill, arising from your use of the App.

Indemnification

You agree to indemnify and hold harmless ScaleKeep and its affiliates from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by updating the “Last Updated” date. Your continued use of the App after changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: s-suita@alivedesign.jp