Reptile care management app — track feeding, weight, shedding, and more. Smart reminders keep your care schedule on track.
Last Updated: August 11, 2026
By downloading, installing, or using ScaleKeep (the “App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.
ScaleKeep is a mobile application designed to help reptile owners manage and track the care of their pets. The App provides features including:
The community feed (photo sharing, likes, comments, following, and the user profile with display name and avatar) has been discontinued. Because data posted in the past still exists, the community-related sections below continue to apply.
You are responsible for the accuracy and completeness of the data you enter into the App. We recommend regularly backing up your data using the export feature.
Because the community feed has been discontinued, community profiles can no longer be created or updated.
Profiles created in the past were linked to your iCloud account for authentication. Your Apple ID and real name were never shared with other users.
You can delete a profile and posts you created in the past from Settings → “Delete Community Data” in the App. If that item does not appear, or if you have already deleted the App, contact us at info@alivedesign.jp. See “Community Feed” in our Privacy Policy for details.
While we strive to provide a reliable service, we are not responsible for any data loss that may occur due to device failure, app updates, or other circumstances. Please maintain regular backups of important data.
The App offers a premium subscription (“ScaleKeep Pro”) that provides additional features. Subscription details:
All purchases are processed through Apple’s App Store. Refund requests must be submitted through Apple according to their refund policies.
You agree not to:
The community feed has been discontinued, so no new posts can be made. The following applies to content posted in the past and still stored. You agreed not to post content that:
We reserve the right to remove any content that violates these guidelines and to suspend or terminate accounts that repeatedly violate them.
The App, including its original content, features, and functionality, is owned by ScaleKeep and is protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of all data and content you create within the App. By using the App, you grant us a limited license to process your data solely for the purpose of providing the App’s services.
You retain ownership of all content you create and post within the App. By posting to the community feed, you granted us a worldwide, non-exclusive, royalty-free license to display, distribute, and reproduce that content within the App solely for operating the community feed.
That license to display, distribute, and reproduce ended when the community feed was discontinued. We only store the content in case we bring the feature back. This storage also ends when you delete the content or your profile from the App’s Settings screen.
You represent and warrant that you have all necessary rights to the content you post.
The App is designed as a record-keeping tool only. It does not provide veterinary advice, diagnosis, or treatment recommendations. Always consult a qualified veterinarian for health concerns about your pets.
While we strive to provide accurate species information and care guidelines, this information is for general reference only. Care requirements may vary based on individual animals, local conditions, and other factors.
We do not endorse, verify, or take responsibility for content posted by users in the community feed. Content represents the views of individual users only. We are not liable for any user-posted content that you may find offensive, inaccurate, or objectionable.
We do not guarantee that the App will be available at all times or that it will be error-free. We reserve the right to modify, suspend, or discontinue the App at any time without notice.
To the maximum extent permitted by law, ScaleKeep shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or goodwill, arising from your use of the App.
You agree to indemnify and hold harmless ScaleKeep and its affiliates from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by updating the “Last Updated” date. Your continued use of the App after changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms, please contact us at:
Email: info@alivedesign.jp